Google can help you recover access to your account by asking a series of security questions to verify your identity. Important: To recover an account for a child under 13 years: Learn how to reset your child's password. To recover a work, school, or group account: For help, contact your administrator.

To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

Click Forgot email? Enter your recovery email address or phone number, then click Next. Enter the full name on your account. If you have a recovery email or phone number set up for your account, Google will send you a verification code.

Most email service providers offer account recovery options such as resetting passwords or answering security questions. Look for these options on the sign-in page of your email service provider's website and follow the prompts provided.